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| troubleshooting [2025/07/05 19:20] โ admin | troubleshooting [2025/07/31 17:56] (current) โ admin | ||
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| ======Trouble Shooting====== | ======Trouble Shooting====== | ||
| - | **NOTE:** If you encounter a persistent problem when using //Git Winch// please email us at admin@gitwinch.com | + | **NOTE:** If you encounter a persistent problem when using //Git Winch// please email us at **admin@gitwinch.com** |
| **Starting trouble**\\ | **Starting trouble**\\ | ||
| If the application simply does not start or displays a dialog and then quits, usually it would be because the application was not able to load some critical files that are always needed. For example; if the translation file for the language you had set the value for // | If the application simply does not start or displays a dialog and then quits, usually it would be because the application was not able to load some critical files that are always needed. For example; if the translation file for the language you had set the value for // | ||
| - | The solution is usually simple: Just get the original downloadable zip file from our website and use that as per the instructions given here. | + | The solution is usually simple: Just get the original downloadable zip file from our website and use that as per the [[/ |
| **Git functionality**\\ | **Git functionality**\\ | ||
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| **Handling known_hosts file**\\ | **Handling known_hosts file**\\ | ||
| Whenever you connect to a new Git host using an SSH key, your computer would want to know if the connection to the server is to be allowed. So when you clone a new repository, first //Git Winch// preforms a check to see if the connection is to a "known host". Internally //Git Winch// runs a special batch file " | Whenever you connect to a new Git host using an SSH key, your computer would want to know if the connection to the server is to be allowed. So when you clone a new repository, first //Git Winch// preforms a check to see if the connection is to a "known host". Internally //Git Winch// runs a special batch file " | ||
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| + | Read more [[knownhosts? | ||